Privacy Policy
Privacy & Cookies Policy
This Privacy Policy outlines how our organization collects, uses, and protects your personal data when you visit or interact with our website.
What Data Do We Collect?
We collect and store any information you voluntarily provide through our website or by other means of communication. This includes:
Personal Identifiers
Your name, email address, phone number, and any other contact details you provide.
Communications
Messages, comments, feedback, product reviews, and recommendations.
Technical Data
Your IP address, browser type, device information, and connection details.
Usage Data
Session statistics including page response times, visit duration, interaction data, and navigation patterns.
How Do We Collect Your Data?
When you sign up for a service on the Mr. BestChoice website — such as sales, sales progression, commercial property services, or competitions — we may request certain personal information from you. This information may include your name, email address, postal address, telephone number, or mobile number.
By completing and submitting the required fields, you enable Mr. BestChoice and our service partners to deliver the services you have selected. In some instances, we may ask you to provide additional or sensitive personal information. When this occurs, we will clearly explain on the relevant page why we are collecting such data and how it will be used.
We also collect technical information automatically, including your IP address. Additionally, we use cookies and analytics tools to monitor how users interact with our website. This data is used solely to enhance your user experience and is not used to create individual user profiles.
How Will We Use Your Data?
Mr. BestChoice collects your personal data in order to:
- Process your requests and manage your account effectively.
- Communicate with you regarding special offers, promotions, or additional products and services we believe may be of interest to you.
- Ensure the proper operation and delivery of any services you have registered for.
- Invite you to participate in voluntary surveys to help us improve our services.
- Carry out marketing activities, but only where you have explicitly provided your consent.
How Long Do We Keep Your Data?
We retain personal data only as long as necessary for the purposes described in this policy:
| Data category | Retention period |
|---|---|
| Account profile (name, email, phone) | Until you delete your account; then immediately removed |
| Shortlists, recently viewed, comparisons | Until you delete the items or account |
| Inquiries, viewings, brochure requests | 3 years from creation (for legal claim periods) |
| Calculations & documents | Until you delete them or your account |
| Marketing email subscriptions | Until you unsubscribe; we then archive the opt-out for 5 years to honour your choice |
| Server logs (IP, user agent) | 30 days, then automatically purged |
| Anonymous analytics (Google Analytics 4) | 14 months (GA4 default) |
| Cookie consent record | 365 days, refreshed on each visit |
You can request immediate erasure of all data at any time by signing in and using Dashboard → Profile → Delete my account, or by emailing info@mrbestchoice.ae.
Marketing
Mr. BestChoice may contact you with information about our products and services that we believe may be of interest to you. If you have provided your consent to receive marketing communications, you may withdraw that consent at any time.
To stop receiving marketing messages, you can either:
- Click the "Unsubscribe" link included in any of our marketing emails, or
- Email us at info@mrbestchoice.ae with your name and phone number.
Your Data Protection Rights
Under the General Data Protection Regulation (GDPR), you are entitled to the following rights:
Right of Access
Request copies of your personal data held by Mr. BestChoice.
Right to Rectification
Request that we correct any information you believe is inaccurate or incomplete.
Right to Erasure
Request that we erase your personal data from our records under certain conditions.
Right to Restrict Processing
Request that we limit the processing of your personal data under specific circumstances.
Right to Object
Object to our processing of your personal data, where applicable.
Right to Data Portability
Request transfer of your data to another organization or directly to you.
To exercise any of these rights, contact us at info@mrbestchoice.ae. We will respond within one month.
Self-service: registered users can exercise the right to access and the right to erasure directly from the dashboard. Sign in, open Profile → Privacy & data, and use:
- Export my data — downloads a JSON file with every record we hold about you.
- Delete my account — permanently removes your profile and all related rows (shortlists, inquiries, viewings, documents, etc.).
Cookies
Cookies are small text files placed on your device to collect standard internet log information and visitor behavior data. We use them to maintain your session, analyze user behavior, and deliver relevant content.
Necessary Cookies
Required to enable basic site features. These cookies do not store any personally identifiable data.
| Cookie | Duration | Description |
|---|---|---|
| mrb_consent | 1 year | Remembers users' consent preferences on subsequent visits. |
| elementor | Never Expires | Allows the website owner to implement or change content in real-time. |
| VISITOR_PRIVACY_METADATA | 6 months | YouTube — stores user's cookie consent state for the current domain. |
Functional Cookies
Help perform functionalities like sharing content on social media and collecting feedback.
| Cookie | Duration | Description |
|---|---|---|
| wp-wpml_current_language | Session | Stores the current language/language settings. |
| VISITOR_INFO1_LIVE | 6 months | YouTube — measures bandwidth for player interface. |
| yt-remote-connected-devices | Never Expires | YouTube — stores video preferences. |
| yt-remote-device-id | Never Expires | YouTube — stores video preferences. |
Analytics Cookies
Used to understand how visitors interact with the website — number of visitors, bounce rate, traffic source, etc.
| Cookie | Duration | Description |
|---|---|---|
| _ga | ~13 months | Google Analytics — calculates visitor, session and campaign data. |
| _ga_* | ~13 months | Google Analytics — stores and counts page views. |
| YSC | Session | YouTube — tracks views of embedded videos. |
Advertisement Cookies
Provide customised advertisements based on previously visited pages and analyse ad campaign effectiveness.
| Cookie | Duration | Description |
|---|---|---|
| _fbp | 3 months | Facebook — stores and tracks interactions. |
| _gcl_au | 3 months | Google Tag Manager — experiments advertisement efficiency. |
| test_cookie | 15 minutes | DoubleClick — determines if browser supports cookies. |
Managing Cookies
You can configure your web browser to refuse or delete cookies at any time. Visit allaboutcookies.org for general instructions, or use your browser's specific guide:
Changes & Contact
Mr. BestChoice regularly reviews and updates this Privacy Policy. Any changes will be published on this webpage. This Privacy Policy was last updated on 1st June 2025.
The Mr. BestChoice website may contain links to external websites. This Privacy Policy applies solely to our website — we recommend reading the privacy policy of any third-party site you visit.
If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, contact us at:
info@mrbestchoice.ae